Your satisfaction is our job.

    In 1980 when we opened Academy Roofing, Inc. we knew that the foundation of our company would be outstanding customer service. Over the years I have talked to many customers before we began their roof. Some of our customers seemed so worried about their projects. I had complete confidence in our ability to get the job done right, so it was hard for me to understand why the customer felt so nervous.
    It was not until we reroofed our own home that I gained a better understanding of our customers' thinking. We had a cedar shingle roof on our ranch-style home. We replaced that with a tile roof. The old roof had to be torn off and hauled away. The roof was then "prepped" for tile and the tile installed. In all, the project took about a week.
    I will never forget the dust, the noises (what were they doing up there?) and the frenzied activity all around our house. Suddenly I was one of our customers. This was an incredible project! I began to realize that having a roof installed is not the same as getting a new sink or painting a room. I now understood that our customers need a lot more attention than just having a foreman arrive one day and announce that a crew was ready to start the roof. Installing a good roof is just not enough. We have to be there for our customers from start to finish.
    That's what we do at Academy Roofing, Inc. I think that's what sets us apart from so many other companies. We want your job to go well. We want your roof to look beautiful and last for years. We want that antique clock in the dining room to still be in one piece. We want you to be satisfied. The foundation of our company now had three words - complete customer satisfaction. It's the only way we know how to do business.

Left to right: Jeff Luedtke (Field Supervisor 15+ years), Francisco Hernandez (Crew Foreman 5+ years), Dan Shaver (Repair Estimator 15+ years).

Jose Lomelli (Field Supervisor)
Jeff Luedtke (Field Supervisor)